Collection of Information from Customer Site End Users
This section describes our policies for internet users that visit Customer Sites.
Information Collected by Autoketing
In the course of providing user and usage data analytics Services to our customers, Autoketing collects both non-personally identifiable and personally identifiable information about end users of Customer Sites. Personally Identifiable Information (“PII”) collected by Autoketing includes data such as your name, address, phone number, or email address, which you have provided to the Customer Site. Autoketing will not collect your password for any Customer Site or credit card information you have supplied to any Customer Site. We do not purchase or receive information about you from third parties (other than our customers).
Autoketing also collects non-personally identifiable information about you from Customer Sites you visit, including the following types of data:
Standard Data – common information found in every communication sent over the internet. Using this information, Autoketing can infer information such as browser type (e.g., Chrome or Internet Explorer); operating system (e.g,. Macintosh or Windows); browser language (e.g., Java or Unix); and internet service provider (e.g., Verizon Fios or AOL)
Clickstream Data – Autoketing can infer how you use our Customer Sites and various pages on the internet.
Autoketing may use this PII and non-personally identifiable information to provide our Services to our customers.
Aggregated Personal Information: In an ongoing effort to better understand and serve the users of the Services, Autoketing often conducts research on its customer demographics, interests and behavior based on the Personal Information and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Autoketing may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Autoketing may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes. We partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising to you. We may share personal information with them if you have submitted such information to us, such as your email address, solely in hashed, or non-human readable form. Our partners may link the personal information we share with them to the cookie stored on your browser or device, and they may collect information such as your IP address, browser or operating system type and version, and demographic or inferred-interest information. Our partners use this information to recognize you across different channels and platforms over time for advertising, analytics, attribution, and reporting purposes. To learn more about interest-based advertising in general and to opt out, please visit http://www.aboutads.info/choices.
Most browsers allow you to prevent the browser from accepting new cookies, to be notified when you receive a new cookie, or to disable cookies. To disable cookies set by Autoketing, simply contact us at [email protected] and we will provide you with an opt-out.
Cookies set on behalf of Autoketing expire after three years and the expiration date updates every time you encounter our server. Autoketing retains standard web log data 10 years after you visit a Customer Site, and aggregations and reports for up to 20 years after you visit a Customer Site.
Consumer Choice and Access
The process for individual internet users to review and/or request changes to their PII collected by Autoketing is outlined in the Additional Policies section below.
Collection of Information from Autoketing Customers
This section describes our policies for end users of the Autoketing Site and Services, Autoketing customers, and corporate partners.
Information You Provide to Us
We receive and store any information you enter on the Site or through the Services or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our features. We use PII provided by you for such purposes as responding to your requests for Services, customizing the content you see, communicating with you about our products, and marketing our Services to you.
In order for you to use all of our features, you must register with Autoketing. We require your e-mail address and password during the registration process.
Further information may be required if you choose to purchase paid components of the Services, such as credit card and billing information. Autoketing uses third party partners for credit card processing who may require and store your credit card and billing information.
We receive and store certain types of information whenever you interact with us. Autoketing automatically receives and records “traffic data” on our server logs from your browser including your IP address, Autoketing cookie information, and pages you request. Autoketing uses this traffic data to analyze trends and administer the Site. Our service automatically collects usage information, such as the numbers and frequency of visitors to our Site and its components. This data is only used in the aggregate. This type of collective data enables us to figure out how often users use different parts of the Site and Services. In addition, we may provide statistical collective user information, not information about you personally, to our partners so that they understand how often people use specific components of our Site and Services.
If you purchase Autoketing’s online tools to collect and analyze user and usage data for your Customer Site through the Site or Services, Autoketing will communicate with you about the services you purchase by e-mail. You consent to receiving such confirmations by e-mail. If you contact us via e-mail through the Site, we may retain a record of your contact information and any information you provide us in your message to respond to you. We may receive a confirmation when you open an e-mail from Autoketing.
Information From Other Sources
To improve our Services, we may receive information about you from other sources and add it to our account information. Like the information you provide to us, we do not share this information with anyone except authorized third parties in connection with providing you with our Services.
Disclosure of Information
There are certain circumstances in which we may share your Personal Information or other information with third parties without further notice to you, as set forth below:
End Customers: If you enter your Personal Information in any Tool on an End Customer’s website, we may share such Personal Information with the applicable End Customer and such End Customer’s service providers, as requested by such End Customer.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.
Related Companies: We may also share your Personal Information with our affiliates for purposes consistent with this Policy.
Agents, Consultants and Related Third Parties: Autoketing, like many businesses, sometimes hires other companies or individuals to perform certain business-related functions. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: Autoketing may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Autoketing, (c) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (d) protect against legal
Affiliated Businesses We Do Not Control
Autoketing may provide services or sell products jointly with affiliated businesses. We will share customer information that is related to such transactions with those affiliated businesses. Autoketing may share aggregated demographic information with customers in connection with the provision of the Services.
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products and services. Examples include billing, processing payments, providing marketing assistance, and providing customer service. Our agents subscribe to the same level of privacy protection as we do.
Financial and billing information is collected through the Site and Services directly by a third-party intermediary and is used solely to bill for the Services. Autoketing does not receive your billing information from this third-party intermediary, who may store, retain, and use the information provided solely for the purpose of credit card processing.
We may send offers to our customers on behalf of other businesses or provide our customers with the opportunity to notify end users directly of promotions by text messages or e-mail. If you do not wish to receive these offers, please e-mail us at [email protected]
Additional Policies, Information Security
Your Autoketing account information is protected by a password for your privacy and security. We use industry-standard Secure Socket Layer (SSL) software to protect the security of your PII during transmission, which encrypts all of the information you input. Only employees or agents who need personal information to perform a specific job are granted access to it. All of our employees are kept up to date on our privacy and security practices. While Autoketing uses commercially reasonable means to secure your information, we do not guarantee that your personal information will not be improperly accessed, disclosed, or destroyed by breach of any of our safeguards.
You are able to access, add to and update certain information about you. When you update information, however, we often maintain a copy of the unrevised information in our records. You may deactivate your Autoketing account by following the deactivation process set forth on the Site. Some information may remain in our records after deletion of your account. Please contact us at [email protected] if you have questions or concerns about accessing your PII.
Conditions of Use
For users outside United States, please note that any data or PII you enter into the Services or Site will be transferred out of your country and into United States. You consent to such transfer through your use of the Services and Site. You also warrant that you have the right to transfer such information outside your country and into United States.
Use of Autoketing by Children
Autoketing is not intended for children. If you are under 13, you may use the Site and Services only with the supervision of your parent or guardian.
Third Party Sites
The Site and Services may permit you to link to other websites on the Internet, and other websites may contain links to the Site or Services. These other websites are not under Autoketing’s control and Autoketing is not responsible for the privacy or security practices or the content of such websites.
Questions or Concerns
If you have any questions or concerns regarding privacy at Autoketing, please send us a detailed message to [email protected] Your privacy is important to us and we will make every effort to resolve your concerns.
What Personal Information Do Autoketing Apps Collect?
When you install the Autoketing Apps, we are automatically able to access certain types of information from your Shopify account. The kinds of information we access from you are your name, email address, mailing address, and phone number.
Additionally, we collect the following types of personal information from you once you have installed the Autoketing Apps. We will collect the information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number
We collect personal information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate Autoketing Apps. Additionally, we use this personal information to communicate with you, optimize or improve Autoketing Apps and provide you with information or advertising relating to our products or services.
Sharing Your Personal Information
We do not share your Personal Information with any third parties. We just collect your personal information to enhance the services, communicate with merchants and help your store to operate effectively.
We will provide services for merchants or customers in Europe. If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:Office: 8th Floor, Vietnam Journalists Association Building
E2 Duong Dinh Nghe Street, Cau Giay District
Phone US: +1(585) 539-1119